Welcome, Members!

Independence Blue Cross makes it easy to get the most from your health plan. We are pleased to provide you with convenient online resources and a full range of innovative programs and services to keep you healthy.

Manuals, Guides, and Forms
For your convenience, some of our most commonly requested manuals, guides, and forms are available online.

Features of ibxpress.com
With ibxpress.com, you can access your specific benefit information, view processed claims and learn more about your health plan. Download forms, order a replacement ID card, or email customer service.

Medicare Advantage FAQ
Learn more about the Independence Blue Cross Medicare Advantage health plans.

Health Resources
We offer a variety of health resources including our Healthy Lifestyles^SM program, designed to educate and encourage healthy behavior through active participation, and our Connections^SM Health Management program, which supports members who have everyday health concerns, or more serious chronic conditions.

Website last updated: 9/30/2012
Y0041_HM_13_3639 Approved 11/09/12

Blue goes Green

Help us to reduce expenses and preserve our natural resources by signing up to receive electronic communications from Independence Blue Cross.

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Please contact Keystone 65 HMO or Personal Choice 65 PPO Customer Service for more information.

You must continue to pay your Medicare Part B premium.

The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change on January 1 of each year.

Medicare beneficiaries may also enroll in Keystone 65 HMO, Personal Choice 65 PPO, or Select Option PDP through the CMS Medicare Online Enrollment Center located at www.medicare.gov.

For accommodation of persons with special needs at sales meetings call toll-free 1-877-393-6733 (1-877-219-5457 for the speech- and hearing-impaired), 8 a.m. to 8 p.m., seven days a week. A sales person will be present with information and applications. However, please be aware that on weekends and holidays from February 15 through September 30, your call may be sent to voicemail.

Plan performance Star Ratings are assessed each year and may change from one year to the next.

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© 2013 Independence Blue Cross.
Independent licensee of the Blue Cross and Blue Shield Association, serving the Medicare health insurance needs of Philadelphia and southeastern Pennsylvania.

Independence Blue Cross is a Medicare Advantage organization with a Medicare contract.