You've got something to say. We want to hear it. Tell us how we can serve you better.

At Independence Blue Cross (Independence), we strive to offer you the best possible member experience.

Our Keystone 65 HMO plan was rated 5 out of 5 stars by the Centers for Medicare & Medicaid Services (CMS) for 2022. Our Personal Choice 65^SM PPO plan was rated 4.5 out of 5 stars. While we're proud of these accomplishments, we're always trying to provide even better service.

To do that, we need your help. What can we do to improve your experience as a member? Please fill out the form below and submit your feedback by Friday, March 11, 2022.

(* Required fields)

* First Name:

* Last Name:

* Nine-digit code (from your postcard, email, or text message):

* What can Independence do to improve your experience with your health plan?

* What can Independence do to improve your experience with your care team (e.g., primary care doctor, specialists, Independence Registered Nurse Health Coach)?

For members with prescription drug coverage only. What do you find most challenging about using your prescription drug benefit?