Welcome, and thanks for choosing Keystone 65 HMO as your health plan in 2023! At Independence Blue Cross (Independence), we've been looking after our members in the Philadelphia area for more than 80 years. So if there's one thing you can really count on, it's that we're here for you.
We're proud to have you as a member, and we look forward to helping you take care of your health in 2023. To make the most of your health plan, below are resources and quick tips to get started:
Use our Find a Provider tool to find in-network doctors, hospitals, and urgent care centers near you.
See which retail pharmacies are in network near you, review your plan's formulary (list of covered drugs), and price a drug.
Have questions about your new plan? Contact our Member Help Team at
1-800-645-3965 (TTY/TDD: 711) for answers.
If you have any questions about your plan or benefits, please call our Member Help Team at 1-800-645-3965 (TTY/TDD: 711), seven days a week, 8 a.m. to 8 p.m. Please note that on weekends and holidays from April 1 through September 30, your call may be sent to voicemail. Register or log in to ibx.com to view your health and benefit information in one place, anytime and anywhere.
Y0041_H3952_KS_111843_2023 Website last updated: 1/12/2023
*Benefit is not available for Keystone 65 Preferred HMO members.
IBX Care Card allowance is provided quarterly (every three months) and does not carry forward to the next quarter if it is not used. You must use your IBX Care Card to purchase eligible OTC items at a participating retailer. OTC items purchased from non-participating retailers will not be covered.
Vision benefits are underwritten by Keystone Health Plan East and administered by Davis Vision, an independent company. An affiliate of Independence Blue Cross has a financial interest in Visionworks, an independent company.
Dental benefits are underwritten by Keystone Health Plan East and administered by United Concordia Companies, Inc., an independent company.
TruHearing® is a registered trademark of TruHearing, Inc., an independent company.
Telemedicine is provided by MDLIVE, an independent company.