The Ask IBX tool does not have a direct connection to a real "live" representative, but instead accesses a database of commonly/frequently asked questions.
The Evidence of Coverage (EOC) is a comprehensive resource guide to your health care coverage. It explains your benefits, premiums, and cost-sharing; conditions and limitations of coverage; and plan rules.
After you’ve joined the plan, you will receive the Evidence of Coverage in the mail. This is a legal document that should be kept in a safe place.
Website last updated: 12/16/2013
Y0041_HM_14_9866e Approved 1/27/2014