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Privacy Policy

HIPAA

Privacy information

Independence Blue Cross (Independence) is committed to protecting the privacy of our members’ protected health information (PHI). Part of that commitment is complying with the privacy rule of the HIPAA (Health Insurance Portability and Accountability Act of 1996), which requires us to take additional measures to protect personal information and to inform our members about those measures.

Notice of privacy practices

Independence is committed to protecting the privacy of our members' personal health information. Part of that commitment is complying with the Privacy Rule of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which requires us to take additional measures to protect personal information and to inform our members about those measures. The Notice of Privacy Practices describes how Independence may use and disclose a member's personal health information and how a member of an Independence health plan can get access to this information. The Notice of Privacy Practices was recently updated to reflect the manner in which your health information is shared via secure electronic data sharing networks called Health Information Exchanges.   You can also call to request a copy of the Notice of Privacy Practices by contacting Customer Service at the number on the back of your ID card.

Notice of privacy practices — For IBC Medicare health plan members (including: Keystone 65 HMO and Personal Choice 65SM PPO).

General HIPAA information

HIPAA privacy forms

  • Authorization form — to be used by members to authorize IBX to release member health information.
  • Personal representative form — to be used by members who wish to appoint another person as member’s personal representative.

HIPAA inquiries

If you have questions or comments regarding HIPAA, please contact:

Website last updated: 10/1/2017
Y0041_HM_18_56568 Approved 10/12/2017